Course information & enrolment

Critical Thinking and Problem Solving

This course develops structured thinking skills for analysing problems, challenging assumptions, evaluating evidence and making sound decisions.

All levels2 daysClassroom
Course overview

Build capability you can apply

This course develops structured thinking skills for analysing problems, challenging assumptions, evaluating evidence and making sound decisions. Participants learn practical problem-definition, root-cause analysis, option generation, evidence evaluation and decision-making techniques that can be applied to operational, technical and business problems.

Learning outcomes

What you’ll be able to do

  • Define problems clearly before attempting solutions.
  • Separate symptoms from underlying causes.
  • Use structured root-cause and analytical techniques.
  • Evaluate evidence, assumptions and alternative explanations.
  • Generate and compare practical solution options.
  • Make and communicate defensible decisions.
Frequently asked questions

Before you enrol

Who should attend?

Professionals at all levels, supervisors, managers, engineers, analysts, project teams and anyone responsible for solving workplace problems.

What else should I know?

Recommended level: All levels.

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