Course information & enrolment

Soft Skills for Leadership Engagement

This programme strengthens the interpersonal and communication capabilities leaders need to influence people, build trust and engage effectively across teams and organisational levels.

All levels, with examples tailored to leadership responsibilitiesClassroom
Course overview

Build capability you can apply

This programme strengthens the interpersonal and communication capabilities leaders need to influence people, build trust and engage effectively across teams and organisational levels. It focuses on communication, emotional intelligence, collaboration, conflict management, influence, listening and professional presence, linking these skills to practical leadership situations rather than treating 'soft skills' as decorative workplace wallpaper.

Learning outcomes

What you’ll be able to do

  • Communicate with clarity across different audiences.
  • Build trust through active listening and constructive feedback.
  • Manage difficult conversations and workplace conflict.
  • Influence and engage stakeholders without relying solely on authority.
  • Demonstrate emotional intelligence and professional presence.
  • Strengthen collaboration and relationship management.
Frequently asked questions

Before you enrol

Who should attend?

Supervisors, managers, team leads, emerging leaders, project professionals and high-potential employees.

What else should I know?

Recommended level: All levels, with examples tailored to leadership responsibilities.

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