Description
Course Content
Day 1: Foundations & Strategy
- Negotiation fundamentals
- Negotiation styles assessment
- Principled negotiation framework
- BATNA and preparation tools
- Case studies
- Exercises & role plays
Day 2: Advanced Tactics & Application
- Power, influence, and persuasion techniques
- Managing difficult negotiators
- Handling impasses and deadlocks
- Complex negotiation simulations
- Personal negotiation action planning
- Case studies
- Exercises & role plays
For whom: The programme is best suited for professionals who:
- Negotiate contracts, pricing, partnerships, or service agreements
- Manage vendors, clients, regulators, or internal stakeholders
- Lead teams or projects requiring influence and stakeholder alignment
- Senior Executives
- Sales and Business Development Managers/Directors
- Procurement Managers
- Project Leads etc
Learning Objectives
At the end of the 2-day programme, participants will be able to:
- Understand negotiation fundamentals
- Develop clear negotiation strategies aligned with desired outcomes
- Prepare effectively using negotiation tools
- Conduct stakeholder and power analysis
- Define and use BATNA (Best Alternative to a Negotiated Agreement) in a negotiation process
- Strengthen communication and influence skills
- Manage emotions and difficult behaviours during a negotiation
- Manage complex and high-stakes negotiations
- Close formal agreements effectively
Learning Outcomes
Upon successful completion of the programme, participants will:
- Demonstrate understanding of negotiation theory and models
- Exhibit increased confidence during negotiation
- Improve deal quality and contract outcomes.
- Reduce conflict escalation and negotiation breakdowns.
- Strengthen stakeholder relationships


