Learning Outcomes:

By the end of the training, participants should be able to:

1. Understand the fundamental principles and concepts of warehouse management.
2. Implement efficient inventory control practices to optimize stock levels and minimize carrying costs.
3. Utilize various storage systems and layout designs to maximize warehouse space utilization.
4. Implement effective material handling techniques to ensure smooth flow of goods within the warehouse.
5. Implement safety procedures and protocols to maintain a safe working environment for warehouse personnel.
6. Manage warehouse personnel effectively, including staffing, training, and performance evaluation.

Modules:

Day 1

1. Introduction to Warehouse Management
   • Overview of warehouse functions and responsibilities
   • Importance of effective warehouse management
2. Inventory Control
   • Inventory management principles
   • Inventory tracking and documentation
   • Cycle counting and inventory reconciliation
3. Storage Systems and Layout Design
   • Types of storage systems (e.g., pallet racking, shelving, mezzanine)
   • Warehouse layout optimization
   • Slotting and picking strategies
4. Material Handling
   • Material handling equipment and tools
   • Safe lifting and handling techniques
   • Order picking and packing processes

DAY 2

5. Safety Procedures and Protocols
   • Occupational safety regulations and compliance
   • Hazard identification and risk assessment
   • Emergency response procedures
6. Warehouse Personnel Management
   • Staffing and workforce planning
   • Training and development programs
   • Performance management and evaluation
7. Quality Control and Assurance
   • Quality inspection procedures
   • Defect identification and management
   • Continuous improvement initiatives
8. Warehouse Technology and Automation
   • Introduction to warehouse management systems (WMS)
   • Automation solutions for warehouse operations
   • Integration of technology to streamline processes
9. Customer Service and Order Fulfillment
   • Order processing and fulfillment workflows
   • Customer service standards and communication
   • Handling returns and exchanges
10. Environmental Sustainability in Warehousing
    • Sustainable warehouse practices
    • Waste reduction and recycling initiatives