Description
Learning Outcomes:
By the end of the training, participants should be able to:
- Understand the fundamental principles and concepts of warehouse management.
- Implement efficient inventory control practices to optimize stock levels and minimize carrying costs.
- Utilize various storage systems and layout designs to maximize warehouse space utilization.
- Implement effective material handling techniques to ensure smooth flow of goods within the warehouse.
- Implement safety procedures and protocols to maintain a safe working environment for warehouse personnel.
- Manage warehouse personnel effectively, including staffing, training, and performance evaluation.
Modules:
Day 1
- Introduction to Warehouse Management
- Overview of warehouse functions and responsibilities
- Importance of effective warehouse management
- Inventory Control
- Inventory management principles
- Inventory tracking and documentation
- Cycle counting and inventory reconciliation
- Storage Systems and Layout Design
- Types of storage systems (e.g., pallet racking, shelving, mezzanine)
- Warehouse layout optimization
- Slotting and picking strategies
- Material Handling
- Material handling equipment and tools
- Safe lifting and handling techniques
- Order picking and packing processes
DAY 2
- Safety Procedures and Protocols
- Occupational safety regulations and compliance
- Hazard identification and risk assessment
- Emergency response procedures
- Warehouse Personnel Management
- Staffing and workforce planning
- Training and development programs
- Performance management and evaluation
- Quality Control and Assurance
- Quality inspection procedures
- Defect identification and management
- Continuous improvement initiatives
- Warehouse Technology and Automation
- Introduction to warehouse management systems (WMS)
- Automation solutions for warehouse operations
- Integration of technology to streamline processes
- Customer Service and Order Fulfillment
- Order processing and fulfillment workflows
- Customer service standards and communication
- Handling returns and exchanges
- Environmental Sustainability in Warehousing
- Sustainable warehouse practices
- Waste reduction and recycling initiatives